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Elements and Performance Criteria

1. Study a change
   • Identify changes that have occurred
   • Select a change, or group of related changes, to analyse
   • Determine the initiation of the selected change
   • Gather, read and review information on the situation within the organisation and along the value stream prior to the change
   • Gather, read and review information on the implementation of the change
   • Gather, read and review information on the intended benefits of the change
   • Gather, read and review information on the situation within the organisation and along the value stream after the change
   • Determine whether results of change have been constant or have changed over time
   • Collate and prepare gathered information for distribution
2. Select a change, or group of related changes, to analyse
3. Determine the initiation of the selected change
4. Gather, read and review information on the situation within the organisation and along the value stream prior to the change
5. Gather, read and review information on the implementation of the change
6. Gather, read and review information on the intended benefits of the change
7. Gather, read and review information on the situation within the organisation and along the value stream after the change
8. Determine whether results of change have been constant or have changed over time
9. Collate and prepare gathered information for distribution
10. Agree results of change with stakeholders
    • Present and discuss collected information with stakeholders
11. Modify collected information based on stakeholder input
12. Develop a consensus view of the result of the change which is supported by the information available
13. Validate the consensus view with stakeholders
14. Identify future improvements
    • Discuss lessons learned from the reviewed change with stakeholders
15. Capture key knowledge from the review of the change in accordance with systems and procedures
16. Identify future improvements in collaboration with team members
17. Record identified future improvements and validate with stakeholders
18. Obtain required sign-off
19. Start the process for implementing future improvements
20. Check that planned improvements have occurred
21. Take action to sustain improvement by standardising

Range Statement

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